Serenade Of The Seas Casino Reviews

See what 1,598 cruisers had to say about their Serenade of the Seas cruises. Find candid photos and detailed reviews of the Royal Caribbean Serenade of the Seas cruise ship. Read reviews of the Serenade of the Seas and see what cruisers are saying. Visit United Cruises today to book your next cruise! Serenade's casino was very generous to us on our Alaska cruise. My wife won over $5,000 on quarter slots and two people we met won $20,000 and $75,000 on video poker!! I sure wish I had known how to play video poker. My wife and I were celebrating her 60th Birthday and had such a fabulous time on the Serenade that we have to mention of few of the people that made it specatular. Pastoria-Cabin steward, thanks for your great service Khrystina- Sky and Pool bar waitress. Great service keep up.

Serenade of the Seas is a luxury cruise ship belonging to the fleet of Royal Caribbean Cruise Ships. Named by the famous Hollywood actress Whoopi Goldberg, the ship was launched in the year 2003. Built in the German shipyard, Meyer Werft, Serenade of the Seas is classified as being a Radiance Class Cruise Ship.

The fleets belonging to the Radiance class of ships are specifically designed to pass through the Panama Canal. As a result, such ships are known to be built as per the requirements of the Panamax standards. The Panamax standards are the required ship sizes for vessels that cross the Panama Canal.

Credits: Matt H. Wade/wikipedia.org

Seas

The best cruise ship details pertaining to the route, its weight and capacity along with the amenities that make Serenade of the Seas can be explained and elaborated as follows:

Ship Details

Serenade of the seas casino reviews
  • Serenade of the Seas has a passenger carrying capacity of 2,502. When considered in terms of occupancy in duality, the passenger carrying capacity comes to around 2,114. Over 891 people are employed as the crew for the ship
  • The speed of the cruise ship is 22 knots. Dimension-wise the ship measures 962 feet lengthwise, 105.6 feet beam-wise and 27.9 feet draft-wise. The gross tonnage of the ship is around 90,000 tonnes

Serenade Of The Seas Casino Reviews

  • The ship has 12 decks and 226 rooms. There are nine elevators of which six are made of glass. The beauty of the outside view experienced is magnified exponentially when one is standing in one of the six elevators built of glass

Ship Amenities and Highlights

Serenade Of The Seas Casino Reviews Tripadvisor

  • The sea-route of the best cruise ship Serenade of the seas is between San Juan, Puerto Rico and the South Caribbean. From 2012, Serenade of the Seas will serenade in the Mediterranean Sea starting departing from Barcelona in Spain between the months of May and November
  • In one-of-a-kind variety of the Royal Caribbean cruise ships, Serenade of the Seas has a wall for rock climbing, a playing court for basketball and volleyball giving the passengers a feel of experiencing outdoor adventurous activities. Apart from these, there is also a simulated version of a country golf club for patrons who are passionate about the sport
  • There is also a casino known as the Casino Royale along with a couple of nightclubs – one is specifically for teenagers while the other is for adults over the age of 18. There is also a theatre equipped with over 700 seats for interested patrons
  • For people who want to carry on their business activities, there is a conference room. The ship also provides for wireless internet at nominal rates for people who want to stay connected with the outside world
  • There is an indoor solarium (sun lounge) with glass panels that can be opened and retracted at any time. In addition, the cruise ship also has spas and lounges to offer on its palate
  • There is a Portofino restaurant that offers authentic Tuscan cuisine along with a coffee bar of international repute and a grille for providing chops to interested patrons

This vessel of the Royal Caribbean cruise ships is truly a marvel to look and wonder at. Certain things in life need to be experienced in order to be able to explain about its wonderfulness. Cruising in the Serenade of the Seas is one such experience and the people, who have had a chance to explore the Caribbean in it, would really have an interesting adventure to share.

Serenade Of The Seas Casino Reviews Yelp

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Cabins
1075

Length (LOA)
293 m / 961 ft

CruiseMapper's Serenade Of The Seas cruise ship accidents, incidents and law news reports relate to a 2580-passenger vessel owned by Royal Caribbean. Our Serenade Of The Seas accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Reviews

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, virus outbreaks, etc.

  • ship listing/tilting - 2004
  • propulsion/power loss - 2006, 2015
  • illness - 2009 (crew with swine flu virus)
  • Norovirus (passengers/crew) - 2 outbreaks in 2006 (total 169 / 12)
  • deaths - overboard (2012-crew, twice)
  • injuries/crimes - 2008 (crew), 2010 (drug bust in Puerto Rico /4 pax), 2012 (bus crash in St Thomas)
DateAccident
December 2019Cruise Illness / Norovirus Outbreaks

(CruiseMapper email from Jim D) On Dec 21, 2018, 12-night cruise on Serenade OTS had a significant norovirus outbreak. The ship went into to protocol with 2 days left in the sail. However, the ship failed to report anything to the passengers until the last night requesting a form to be filled out so they would know if you experienced any GI issues. We know it was Norovirus as my wife and I were both affected. We visited the ship's medical facility and filled out the CDC report as presented to us by the ship's medical staff. Given the late outbreak, we know of one other couple that developed symptoms 10 hours after the end of the cruise.

The incident occurred during the 12-day Southern Caribbean Holiday cruise (itinerary December 21 - January 2) roundtrip from homeport Fort Lauderdale (Port Everglades) with call ports Charlotte Amalie (St Thomas, USVI), Philipsburg (St Maarten), St Johns (Antigua), Oranjestad (Aruba), Willemstad (Curacao) and Kralendijk (Bonaire).

19 December 2017Crew / Passenger Deaths

On December 19, 2017, a total of 14 cruise ship tourists were killed in a bus crash accident near Mayan ruins (Yucatan Mexico). Of all the 27 passengers (from the Serenade ship, but also from Celebrity Equinox), 15 died (including the Mexican tour guide) and 18 were injured (3 seriously, 13 hospitalized).

The tour company (Costa Maya Mahahual) operated the excursion from port Costa Maya (approx 160 km / 100 km south of Playa del Carmen). The bus (Mercedes Benz) ran off the road and flipped over on the highway while en-route from Costa Maya to Chacchoben Ruins (approx 110 ml / 170 km south of Tulum).

The crash was due to negligence of the bus driver and exceeded speed limit. None of the passengers was using seat belts. During the accident, the Serenade ship was on 7-day Western Caribbean cruise (itinerary Dec 15-22) roundtrip from Fort Lauderdale to Key West FL, Roatan, Costa Maya and Cozumel.

24 January 2015Structural and Technical Issues

On January 24, 2015, while the ship was docked in Port NOLA New Orleans, just before embarkation a major power loss incident affected 417 cruise cabins (~800 passengers). The accident was caused by a broken water pipe, which resulted in partially flooding. Besides the affected staterooms, other parts of the ship also experienced electrical problems. Royal Caribbean refused to refund the affected passengers, offering only partial cruise credit.

On December 10, 2020, CruiseMapper received the following email from Allen Burkall.

'I read your information about a power failure onboard the Serenade of the Seas in January 2015. The information is incorrect if it was the cruise we were on. During our cruise, there was a power failure while at sea and we were towed to port of New Orleans. We were told the power failure was water shorted out electrical after coming through a hatch. There were rough seas and while waiting for an evening performance to begin in the main venue the power went out. We were actually told something about the helicopter deck.'

13 October 2012Crew / Passenger Deaths

On October 13, 2012, a male crew was pronounced missing and presumably overboard. The ship was on an Eastern Mediterranean cruise and en-route from Mykonos Island (Greece) to Salerno (Italy). The man (of Philippine origin) was working on the ship as a cabin steward. Reviewing CCTV camera records showed him at ~1 am walking through a door. A search and rescue operation was conducted by Italy Coast Guard assets (5 boats, 2 aircraft), but the body was never found.

19 September 2012Crew / Passenger Deaths

(overboard) On September 19, 2012, while the ship was in the Mediterranean (Adriatic Sea) and en-route to Venice Italy, an unidentified male crew went overboard. The accident occurred near Ancona, and between 4 and 5 am, when passengers reported a person falling into the sea. Sea conditions were rough, with winds exceeding 60 mph / 100 kph. A search and rescue operation was conducted by Croatia and Italy Coast Guard assets, but the body was never found.

14 April 2012Crew / Passenger Injuries and Overboards

(sexual) On April 14, 2012, a local resident was arrested in St Kitts (West Indies, Caribbean) and charged for sexually assaulting a female cruise ship passenger. The crime was committed while the young woman was on a catamaran tour, and on the boat. The incident occurred while the ship was docked in St Kitts (at Port Zante).

27 January 2012Crew / Passenger Injuries and Overboards

On January 27, 2012, 13 passengers were injured during a bus crash accident on an organized by Royal Caribbean shore excursion in St Thomas. A female passenger suffering hip fracture was hospitalized, the other passengers sustained minor injuries. The tour vehicle was a “safari bus” (open-air). The accident happened near Beacon Point on a steep road.

25 August 2011Other Incidents

On August 25, 2011, a total of 145 passengers missed the Royal Caribbean cruise (roundtrip itinerary from San Juan Puerto Rico). The ship left the homeport early to avoid bad weather (caused by Hurricane Irene). Departure was scheduled for 8:30 pm, but the vessel was forced by port authorities to leave 3 hours early.

Of all passengers left behind, 15 had airfare purchased through RCI and were compensated with 2 hotel stays, then flown to Aruba to catch up with the ship. The other passengers were not compensated and left on their own.

29 October 2010Drug Smuggling

On October 29, 2010, while the ship was docked in homeport San Juan Puerto Rico, US Customs officers (CBP) seized drugs onboard (cocaine and heroin) in 2 separate incidents. CBP personnel was conducting random cabin inspections using sniffer dogs. First, they discovered 3 brick-sized cocaine packages located in a passenger stateroom between the beds.

In the second incident, a luggage inspection exposed a large number of shoes, inside which the officers found heroin wrapped in duct tape. The estimated worth of the drugs was USD 324,000 (heroin) and USD 84,000 (cocaine). Four passengers were arrested and charged with drug trafficking.

May 2009Cruise Illness / Norovirus Outbreaks

On May 9, 2009, the ship was on a 14-night Panama Canal repositioning cruise to Alaska from Florida, While in Icy Strait and en-route to Sitka AK, a female crew (working as dining room waitress) was tested H1N1 positive (infected by swine flu virus /influenza). Two other crew were reported with swine flu symptoms a week ago.

19 August 2008Crew / Passenger Injuries and Overboards

(sexual) On August 19, 2008, a female crew was sexually assaulted in her cabin by a 30-year-old male crew (of Turkish origin). The man was arrested in Juneau AK after she complained to the local police.

November 2006Cruise Illness / Norovirus Outbreaks

October-November 2006, CDC reported on voyage Oct 29 to Nov 11, a Norovirus outbreak (gastrointestinal illness) infected 68 passengers (out of 2023, or 3,4%) and 9 crew (out of 854, or 1,1%). All sick suffered from Norovirus symptoms (vomiting, diarrhoea) and were quarantined to their cabins. On the next voyage (Nov 18 to 25), another Norovirus outbreak affected a total of 101 passengers (out of 2241, or 4,5%) and 3 crew (out of 848, or 0,4%).

27 August 2006Propulsion / Power Loss

On August 27, 2006, upon embarkation passengers were informed that the vessel will be operating at reduced cruising speed due to a propulsion problem (malfunction of one of the Azipods). Ports of call were not dropped, but arrival/departure port times were altered.

23 January 2004Ship Listing

On January 23, 2004, the ship sharply turned causing 13,5 degree listing for 20 sec. The incident was caused by a human error (miscommunication between crew). As a result of the listing, the indoor pool overflew and flooded a stairway. A total of 24 passengers and 4 crew sustained minor injuries.

You can add more details on reported here accident or submit new / your own Serenade Of The Seas ship incident ('Cruise Minus' report) via CruiseMapper's contact form.